Discreet launch of the state digital identity app MyGov

The Belgian federal government recently introduced the MyGov.be application — a digital authentication solution that allows citizens to access government platforms (e.g.: Tax-on-Web, My Pension, My eBox) in a secure way.

Why this application?

Until now, Belgians could only authenticate online via the private itsme application or via an eID card reader. The success of the itsme application, however, created a dependence of the state on a private platform, which raised alarm bells: what happens if that platform is taken over by a foreign company or if continuity problems arise?

How does MyGov.be work?
• The MyGov.be application can be downloaded from the App Store or Google Play.
• Activation is done via the eID card, card reader, or even via itsme.
• Once activated, the application allows authentication on government websites by scanning a QR code and confirming with a PIN — similar to how itsme works.
• MyGov.be also works as a digital wallet: users can store and share official documents (for example: identity card data, birth certificates, registrations).

What's new?
• MyGov.be belongs to the Belgian state and offers “the most robust form of identity, because it is issued and secured by the government” — as former Secretary of State for Digitalization Mathieu Michel stated.
• The application does not aim to replace itsme, but to complement the existing authentication ecosystem.
• The next planned steps include: digital signature of official documents, the digital equivalent of the mobile ID card and integration with the European Digital Identity Wallet (EUDI).

Why does it matter for citizens?

The introduction of MyGov.be reflects a major concern for digital sovereignty: the state offers its own alternative to a dominant private solution, reducing the risks of dependency. In addition, citizens gain additional options for accessing digital public services.

Security considerations

Some cybersecurity experts have warned that the proliferation of authentication systems can complicate matters, while government officials argue that the diversity of options increases the resilience of critical infrastructure.